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FIRST-LINE SUPPORT

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  • <30 Minute Response Time
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Overnight & weekends

OUT-OF-HOURS SUPPORT

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  • L1 Communications
  • L2 Resolution
  • Incident Reporting
  • Recommendations
  • <30 Minute Response Time
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Complete cover

24/7 SUPPORT

  • Monitoring
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  • L2 Resolution
  • Incident Reporting
  • Recommendations
  • <30 Minute Response Time
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A tailored service

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  • Infrastructure or Application Only
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  • Custom Code
  • Custom Applications
  • DevOps Support
  • Ticket Cap
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