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This page contains all blocks with test data for development and testing purposes. Last updated: 2025-10-09 16:17:00
This page contains all blocks with test data for development and testing purposes. Last updated: 2025-10-09 16:17:00
This page contains all blocks with test data for development and testing purposes. Last updated: 2025-10-09 16:17:00

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Just After Midnight’s support offering at a glance
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What technologies do you support? We support cloud platforms (AWS, Azure, GCP, Alibaba Cloud), CMS and DXP platforms (Sitecore, Kentico, Umbraco, AEM, Optimizely, WordPress, Drupal, Magento), custom-built applications, edge/CDN networks, and third-party integrations including APIs.

What support windows are available? We offer 24/7/365 support, out-of-hours and overnight support, weekends-only support, or a custom schedule.

What functions does your support team cover? Our support covers monitoring and alerting, incident management and triage, root cause analysis (RCA), SRE and DevOps support, observability, security incident response, backup and recovery, change and patch management, and third-party vendor escalation.

What industries do you support? We work with businesses and organisations in SaaS, eCommerce, healthtech, legaltech, fintech, government, manufacturing, logistics, and digital agencies – and many more.

What security accreditations do you hold? We are ISO 27001 certified, Cyber Essentials Plus verified, and PCI DSS compliant.

Just After Midnight’s support offering at a glance

What technologies do you support? We support cloud platforms (AWS, Azure, GCP, Alibaba Cloud), CMS and DXP platforms (Sitecore, Kentico, Umbraco, AEM, Optimizely, WordPress, Drupal, Magento), custom-built applications, edge/CDN networks, and third-party integrations including APIs.

What support windows are available? We offer 24/7/365 support, out-of-hours and overnight support, weekends-only support, or a custom schedule.

What functions does your support team cover? Our support covers monitoring and alerting, incident management and triage, root cause analysis (RCA), SRE and DevOps support, observability, security incident response, backup and recovery, change and patch management, and third-party vendor escalation.

What industries do you support? We work with businesses and organisations in SaaS, eCommerce, healthtech, legaltech, fintech, government, manufacturing, logistics, and digital agencies – and many more.

What security accreditations do you hold? We are ISO 27001 certified, Cyber Essentials Plus verified, and PCI DSS compliant.

What are the impacts of incidents on teams and revenue?

According to industry sources, downtime costs businesses between $540,000 (Splunk, The Hidden Costs of Downtime) and $2 million (New Relic, Observability Forecast 2025) per hour for many high-impact outages. Incidents also consume significant engineering capacity: the median engineering team spends 30% of its time addressing disruptions (New Relic, Observability Forecast 2024).

Sources

  • Splunk, The Hidden Costs of Downtime (2000 Global Executives surveyed)
  • New Relic, Observability Forecast 2025 (1,700 global technology professionals surveyed)
  • New Relic Observability Forecast 2024 (1,700 global technology professionals surveyed)